Terms of Service

Clockcraft Global — Terms of Service

Terms of Service

1. Introduction

Welcome to Clockcraft Global. By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully, as they outline your rights and responsibilities when using our products and services.

2. Eligibility

  • You must be at least 18 years old to make purchases.
  • By placing an order, you confirm that the information you provide is accurate and complete.

3. Products & Services

  • We offer smartwatches, console handhelds, and accessories.
  • Product descriptions, specifications, and images are provided to the best of our ability. Minor variations may occur.
  • Digital content or bundled software with devices is licensed for personal use only and may not be redistributed without permission.

4. Orders & Payments

  • Orders are confirmed once payment is successfully processed.
  • We accept major payment methods including credit cards, PayPal, and other secure gateways.
  • Prices are listed in USD or CAD and may be subject to applicable taxes.

5. Shipping & Delivery

  • Physical products are typically shipped within 24 hours of order confirmation.
  • Delivery times vary depending on location and carrier.
  • Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

  • Returns are accepted within 30 days of delivery for unused products in original packaging.
  • Refunds will be processed to the original payment method once the return is approved.
  • Software or digital content included with devices may not be refundable once accessed or activated.

7. Warranty & After-Sales Service

  • Smartwatches, console handhelds, and accessories include a limited warranty covering manufacturing defects.
  • Customer support is available to assist with technical or product-related inquiries.

8. Customer Responsibilities

  • Customers agree to use products responsibly and in accordance with provided instructions.
  • Unauthorized reproduction or distribution of bundled software or digital content is prohibited.

9. Limitation of Liability

  • Clockcraft Global is not liable for indirect, incidental, or consequential damages arising from product use.
  • Our maximum liability is limited to the purchase price of the product.

10. Privacy & Data Protection

  • Customer information is handled in accordance with our Privacy Policy.
  • We do not share personal data with third parties except as required to fulfill orders.

11. Governing Law

  • These Terms of Service are governed by the laws of Canada and the United States, depending on the customer’s location.
  • Any disputes will be resolved in accordance with applicable jurisdiction.

12. Changes to Terms

  • We reserve the right to update these Terms of Service at any time.
  • Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.